Shipping Policy

El Papayita se la Rifa works with multiple fulfillment partners, including domestic and international suppliers.

Estimated delivery

Most orders arrive approximately 10–22 business days after processing. This is an estimate, not a guaranteed delivery date. Timing can vary according to the product, supplier, warehouse of origin, destination, customs processing, carrier, weather, and other circumstances outside our control.

Processing and split shipments

Processing time is separate from transit time and can vary by supplier. Orders containing products from different suppliers may arrive in separate packages and on different dates. You will not be charged again simply because an order is divided into multiple shipments.

Tracking

Tracking information will be provided when available. Tracking events can take several business days to appear after a label is created.

Address accuracy

Please verify your shipping address before submitting an order. Contact us immediately if it is incorrect. We cannot guarantee an address change after processing begins, and additional costs caused by an incorrect address may be the customer’s responsibility.

International charges

When applicable, import duties, taxes, or customs charges imposed by the destination country are the customer’s responsibility unless they were collected at checkout.

Delays and missing packages

If tracking has not updated for an extended period or your order has not arrived after the estimated window, email papayitatechnall@gmail.com with your order number. We will investigate with the appropriate supplier or carrier.